Privacy Policy

Terms & Conditions – Tafli Platform

1. Introduction

Welcome to Tafli, a multi-vendor online marketplace dedicated to children’s products, including clothing, toys, accessories, school items, and more. By accessing or using our platform (the website or mobile app), you agree to comply with and be bound by these Terms and Conditions.

If you do not agree to these Terms, you may not use Tafli.

2. Definitions

  1. Platform: Tafli website, mobile app, and any related services.
  2. User: Any person accessing or using the platform.
  3. Vendor / Store: A registered seller offering products through the platform.
  4. Buyer / Customer: A user purchasing products via the platform.
  5. Orders: Purchases made through the platform.

3. Eligibility

To use Tafli, you must:

  1. Be at least 18 years old.
  2. Have full legal capacity to enter binding agreements.
  3. Use the platform for lawful purposes only.

4. Account Registration

Users must provide accurate, complete, and up-to-date information.

  1. You are responsible for maintaining the confidentiality of your account.
  2. Tafli reserves the right to suspend or terminate accounts without prior notice if fraudulent or abusive activity is suspected.

5. Use of the Platform

By using Tafli, you agree not to:

  1. Violate any local or international laws.
  2. Post false, misleading, or harmful content.
  3. Attempt to hack, extract data, or harm the platform in any way.

Tafli may modify or update its services at any time without prior notice.

6. Vendors & Products

Vendors are solely responsible for:

  1. The accuracy of product information.
  2. Pricing, stock availability, and delivery times.
  3. The quality and safety of all items they offer.

Tafli is a marketplace and does not manufacture, inspect, or guarantee products.

7. Orders & Payments

  1. All orders placed through the platform are binding once confirmed.
  2. Prices include or exclude taxes depending on vendor settings.
  3. Payment must be completed using the available payment gateways.
  4. Tafli reserves the right to refuse or cancel any order at its discretion.

8. Shipping & Delivery

  1. Delivery times vary depending on the vendor and location.
  2. Tafli is not responsible for delays caused by vendors or delivery companies.
  3. Buyers must provide accurate delivery information.

9. Returns & Refunds

Return policies vary per vendor.

Buyers must:

  1. Review the return policy before placing an order.
  2. Submit return requests within the vendor’s allowed period.

Tafli may assist in disputes but is not liable for vendor decisions.

10. Fees & Commissions

Vendors agree to:

  1. Pay platform commissions as per their contract.
  2. Accept any updates to the commission structure with prior notice.

Fees may include listing fees, subscription plans, or transaction fees.

11. Intellectual Property

All content on Tafli—including brand names, logos, designs, text, and images—is the property of Tafli or its licensors.

Users may not copy, distribute, or reproduce any content without written consent.

12. Privacy & Data Protection

Tafli collects and processes personal data in accordance with its Privacy Policy.

By using the platform, you consent to:

  1. Data collection for service improvement
  2. Sharing necessary information with vendors and delivery partners

Tafli does not sell user data to third parties.

13. Limitation of Liability

Tafli is not liable for:

  1. Product defects or safety issues
  2. Vendor misconduct
  3. Delivery delays
  4. Financial losses caused by misuse of the platform

Users acknowledge that they use the platform at their own risk.

14. Suspension & Termination

Tafli may suspend or terminate accounts if:

  1. Terms are violated
  2. Fraudulent activity is detected
  3. Abuse, harassment, or harm to the platform occurs

Users may delete their account at any time.

15. Governing Law

These Terms and Conditions are governed by the applicable laws of the State of Qatar (unless otherwise specified).

Any disputes shall be resolved through the competent courts or arbitration centers in Qatar.

16. Changes to the Terms

Tafli may update these Terms at any time.

Continued use of the platform indicates acceptance of all changes.

17. Contact Information

For inquiries or support:

Email: tafli@yellowzed.com

Phone: +974 5177 0238 (YellowZed Official)

Company: YellowZed Trading & Services, Doha – Qatar